About

us

Almacén San Francisco was born in 1986 initially as a lumber warehouse in the beautiful area of Guápiles, at that time there was very little trade in the place, that need and the desire to emerge of its founders gave rise to start with the sale of wood. As with any new venture, economic difficulties were present at the beginning, however, with a lot of effort, honest work and dedication, little by little and with the passing of time, not only wood but also more articles for construction were obtained.

The eagerness to meet the needs of customers and provide good service generated the need for expansion, that is to buy land around in the area where they are now with the help of the National Bank, purchases and expansion was done gradually to reach the size that the company has now.

One of the first big steps of the company was the expansion outside the area of Guápiles. Approximately in the year 1999, one of the brothers visited the area of Bribrí, Talamanca, a town in incipient development and with a great need of commerce; there the opening took place with the whole line of materials and with what the good clients were requesting. At the present time they handle lines from hardware to spare parts for cars and chainsaws.

After branch two, we proceeded to open a third business in 2005 located in Puerto Viejo de Limón focused more on the needs of foreigners living in the area, then in 2016 we opened the branch located in Cariarí, Pococí.

One of the most difficult moments that the company has gone through occurred on January 3, 2018 when a fire during the night hours consumed the entire headquarters, the first branch of the now Grupo Almacenes San Francisco. Difficult situation from which it resurfaced thanks to the support of all customers, friends, business partners and of course the banking entity that reached out to the company to rebuild the branch again.

On November 24, 2018, the current branch Almacenes San Francisco #1 was reopened, which also houses the central departments and the company's product warehouse.

Part of us

mision
Mission

To maintain a positive impact on the hardware market, in order to satisfy the needs of our customers with products that exceed their expectations of quality and trust through the constant training of our human talent and prompt delivery of products, respecting the environment, laws and our business partners.

vision
Vision

To be leaders in the hardware and construction market, offering a personalized, trained, efficient and quality service based on the continuous innovation of a work team committed to provide the best service, being the best in the Atlantic area.

Values

Exceptional customer service: Our primary commitment is to provide exceptional customer service in every interaction. We strive to understand and meet our clients' needs, offering expert advice, personalized attention, and efficient solutions for their projects.
Trust: We establish relationships based on mutual trust with our customers. We are committed to being honest, transparent and trustworthy in all our business interactions. We value the trust placed in us and work hard to maintain it at all times.
Honesty: We act with integrity and ethics in all our business activities. We adhere to the highest standards of honesty and respect in our relationships with customers, suppliers and employees. We keep our promises and take responsibility for our actions.
Commitment to quality: We strive to offer the highest quality products and services. We carefully select products from our inventory, working with reliable suppliers and ensuring that they meet the highest standards and requirements. We are committed to excellence and total customer satisfaction.
Constant innovation: We are constantly looking for new ways to improve and provide innovative solutions to our customers. We keep up to date with the latest trends and advances in the hardware industry to offer products and services that adapt to the changing needs of our customers.

These core values guide us in all our actions and business decisions. As a chain of hardware stores committed to customer service, we rely on honesty and commitment to build strong, long-lasting relationships with our customers and strive to always provide them with an exceptional experience.

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